Twin Tigers Martial Arts: cleaner onboarding and member management

Twin Tigers needed a clearer digital journey from first enquiry to active membership.

Client overview: A growing martial arts organisation managing enquiries, new starter details and recurring payment setup.

Challenge

The existing process involved multiple disconnected steps, creating avoidable admin and slower onboarding.

Solution delivered

• Modern mobile-first website designed for clarity and action.
• Student management and CRM workflow to centralise key information.
• QR-driven onboarding path supporting form completion and direct debit setup.

Outcome and business impact

New member onboarding became faster and more consistent, while member administration became cleaner for the internal team.

Relevant services: Website Development, Bespoke Business Systems and Booking & Payment Systems.